Stylus Asia is growing in Malaysia and looking for a skilled IT Support Executive to join the team. If you’re tech-savvy and enjoy solving tech problems, this is a great chance to help keep our IT systems running smoothly and support daily operations.
Information:
- Position: IT Support Executive
- Organisation: Stylus Asia
- Kind of Job: Full time/Part time
- Nation: Malaysia
- Study Requirements: Completed high school or higher education
- Experience: 1-2 years
- Monthly Pay: RM2.5K to RM7.5K
Overview:
The IT Support Executive is an important part of keeping Stylus Asia’s tech systems running smoothly. This role involves helping team members with technical issues, fixing problems with software and hardware, and making sure all IT tools work properly. To succeed in this role, you’ll need solid tech knowledge, good problem-solving skills, and clear communication abilities.
Eligibility Criteria:
Applicants for the IT Support Executive role are ideally expected to have a degree in computer science, IT, or a similar area. Previous experience in IT support is a strong advantage. A good understanding of operating systems, networking, and basic tech research is important for this position.
Top Skills:
- Tech Abilities: It’s essential to know how IT systems, hardware, and software work.
- Speaking Skills: Good communication is key to explaining tech stuff to non-tech team members.
- Finding Solutions: Being able to quickly find and fix IT problems is important.
- Customer Care: Strong people skills are key when helping internal clients.
- Ability to Adapt: IT systems change rapidly, so it’s good to be open to new situations.
Responsibilities:
- Tech Problem Solving: Quickly fix computer and hardware problems to keep things running smoothly.
- User Support: Offer IT support to Stylus Asia employees for any tech-related concerns.
- System Support: Regular updates help IT systems run efficiently and stay protected.
- Network Care: Oversee and maintain the company’s network to keep it reliable.
- Security Practices: Follow and apply IT security rules to protect company data.
- Software Updates: Organize and perform software upgrades to ensure technology stays current.
- Documentation: Track and document IT operations, configurations, and problem-solving steps accurately.
- Internship: Lead learning sessions to help staff improve their IT skills and knowledge.